Customer Service Course - 9th July 2025 Exhibitions

Customer Service Course Get the magic customer service touch and create positive customer experiences

This customer service course is for, whether face to face, over the phone or electronically

It is designed to help you manage your own feelings and behaviour while looking after your customers

It will build your confidence and enable you to manage customer expectations, handle difficult customers and make the most of every customer contact

You'll gain the skills you need to and we'll teach you how to take care of yourself and feel confident in any customer situation

We believe this is one of the best and most effective customer service courses in the UK!

Course Objectives:

* Defining Good Customer Service
* Finding the "Human Moment"
* Gaining Confidence
* Delivering a Positive Experience
* Advanced Listening and Responding
* Building Customer Loyalty
* Personalising Customer Relationships
* Difficult, Rude or Indifferent Customers
* Using Empathy to Manage Complaints
* Make the Customer's View Work for You
* Caring for Yourself

What Our Delegates Say:

"This has to be the best customer services training I have ever attendedThe course was made fun and I felt comfortable enough to participate and enjoyed itI thought it would have been boring, but the scenarios and role play implemented the learning process."

NHS Brent - Customer Service Training Course

Excellent course! It was structured to include all the attendees but also to give each one of us individual and constructive feedbackI came away with positive suggestions which I am endeavouring to apply to both my work and personal life."

Charlotte Arimatsu - Head Nurse - The Village Vet Group

URLs:
Booking: https://go.evvnt.com/2466326-0?pid=269
Brochure: https://go.evvnt.com/2466326-3?pid=269
YouTube: https://go.evvnt.com/2466326-4?pid=269
Facebook: https://go.evvnt.com/2466326-6?pid=269
Twitter: https://go.evvnt.com/2466326-7?pid=269
LinkedIn: https://go.evvnt.com/2466326-8?pid=269
Inquiries: https://go.evvnt.com/2466326-9?pid=269

Hotels near Impact Factory Professional Development Training and Courses

Staying overnight in London?

Wondering where to stay that's close to Impact Factory Professional Development Training and Courses? We've teamed up with Booking.com to provide the best room rates for hotels, guesthouses and B&Bs near the Customer Service Course 9th July 2025 event in London.

Premier Inn London Angel

ROOMS FROM£91

91mAWAY

3 ★

Providing modern rooms with flat-screen TVs and an on-site restaurant, this Premier Inn is also only 5 minutes walk from Angel Tube Station. In trendy Islington, it is just a few metres from bars and theatres..

Postcode: N1 0PS
Distance from Impact Factory Professional Development Training and Courses:
0.1 miles

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The Alma

ROOMS FROM£117

331mAWAY

0 ★

The Alma Rooms are 5 minutes walk from Angel Tube Station and located just off Upper Street. The Alma is a Victorian building that has been renovated into studios; all rooms are bright with modern fittings throughout..

Postcode: N1 9ET
Distance from Impact Factory Professional Development Training and Courses:
0.2 miles

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Friendly Rentals Angel I

ROOMS FROM£192.96

460mAWAY

0 ★

Set 1.3 km from Islington and 1.9 km from British Museum, Friendly Rentals Angel I offers accommodation in London.

Postcode: N1 9SW
Distance from Impact Factory Professional Development Training and Courses:
0.3 miles

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2 Bedroom 2 Bathroom

ROOMS FROM£240

473mAWAY

0 ★

Situated in London, 2 Bedroom 2 Bathroom En-Suite in City | Angel offers self-catering accommodation with free WiFi. Guests benefit from terrace. The kitchen features a dishwasher, an oven and a microwave, as well as a kettle.

Postcode: EC1V 7DG
Distance from Impact Factory Professional Development Training and Courses:
0.3 miles

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Apartment In Angel

ROOMS FROM£0

489mAWAY

0 ★

Situated 1.4 km from Islington and 1.6 km from Hoxton Square, Apartment In Angel offers accommodation in London.

Postcode: EC1V 1NA
Distance from Impact Factory Professional Development Training and Courses:
0.3 miles

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Apartment Danbury Street

ROOMS FROM£135

526mAWAY

0 ★

Set in London, this apartment features a terrace. The apartment is 1.1 km from Islington.

Postcode: N1 8JU
Distance from Impact Factory Professional Development Training and Courses:
0.3 miles

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